CONCEPT DEMO · made-up Chinese takeaway · no real orders, calls or payments

LUCKY BAMBOOCHINESE TAKEAWAY · MADE-UP DEMO

Never miss an order when the phone's ringing off the hook.

An AI phone assistant answers when the team is busy, takes the order, reads it back and texts the customer a payment link. The kitchen only gets the order once it's paid.

About 30p per phone order

Per-call prices assume an average call of about 2 minutes. Card fees (Stripe, 1.5% + 20p) are separate and go to Stripe.

How it works

Four steps, no paper, no unpaid orders.

  1. Customer callsThe AI answers, says it's the takeaway's automated assistant, and takes the order from the menu.
  2. Order read backItems, address, total, time and allergies are all confirmed out loud.
  3. Payment link by textThe customer gets a secure card / Apple Pay link straight to their phone.
  4. Paid → kitchenOnly when payment clears does the order text through to the kitchen.

Listen to a sample call

An example call made with AI voices. The business and customer are made up.

1 min 19 s · tap any line to jump to it · phone-line version

  1. Hello, you're through to Lucky Bamboo. I'm Lucky Bamboo's automated ordering assistant. Are you after a takeaway tonight?

  2. Aye, hiya. Can I get a delivery, please?

  3. Of course. What can I get for you?

  4. Can I get a salt and chilli chicken, sweet and sour chicken balls, a special fried rice, and a bag of prawn crackers.

  5. Lovely. Would you like a curry sauce or some spring rolls with that? The curry sauce goes great with the chicken balls.

  6. Go on then, a curry sauce.

  7. Curry sauce it is. And what's the delivery address?

  8. 8 Thistle Court. AB1 2CD.

  9. Thanks. And can I take a name and a mobile number for the order?

  10. Callum Reid. 07700 900123.

  11. Thanks, Callum. Does anyone have any allergies I should pass on? Just so you know, some of our dishes are cooked in peanut oil.

  12. Aye, my partner's allergic to peanuts. Can you put a note on?

  13. No problem, I've put a peanut allergy note on the order for the kitchen. So that's one salt and chilli chicken, one sweet and sour chicken balls, one special fried rice, prawn crackers and a curry sauce, delivered to eight Thistle Court. That's twenty-nine pounds ten for the food, plus two pounds fifty delivery, so thirty-one pounds sixty altogether, and it should be with you in about forty minutes. I'll text you a secure payment link now, and your order goes to the kitchen as soon as it's paid.

  14. Brilliant, cheers.

  15. Thanks for ordering with Lucky Bamboo, Callum. Enjoy your meal!

What gets texted

The customer pays first. Then, and only then, the kitchen gets the ticket.

LUCKY BAMBOOText message · 18:41
Hi Callum, thanks for calling Lucky Bamboo! Your order LKB-0815: 1 × Salt & Chilli Chicken £8.50 1 × Sweet & Sour Chicken Balls £7.80 1 × Special Fried Rice £7.50 1 × Prawn Crackers £2.50 1 × Curry Sauce £2.80 Delivery £2.50 Total £31.60 Delivery to 8 Thistle Court, AB1 2CD, about 40 mins.
Pay securely here DEMO pay.example/lucky-bamboo/LKB-0815 Your order goes to the kitchen as soon as it's paid.

1. Customer's textOrder summary + payment link

→
£31.60 paid 18:42. Ticket released to the kitchen.
Lucky Bamboo OrdersText message · 18:42
🔔 NEW ORDER LKB-0815 · PAID ✅ £31.60 DELIVERY · due 19:20 1 × Salt & Chilli Chicken 1 × Sweet & Sour Chicken Balls 1 × Special Fried Rice 1 × Prawn Crackers 1 × Curry Sauce Customer: Callum Reid, 07700 900123 Address: 8 Thistle Court, AB1 2CD Allergies: ⚠️ PEANUT ALLERGY (partner). Some dishes cooked in peanut oil
Sent automatically after payment
Reply OK to confirm, or LATE 15 to text the customer a new time.

2. Kitchen's textSent only after payment

Lucky Bamboo is a made-up business. The menu, prices, times, customer, address and phone number are examples only (07700 900xxx is a range set aside for fiction).

What it costs

Simple pricing, no commission on the order.

AI phone ordering

About 30p per order
  • Calls average about 2 minutes
  • 15p a minute
  • Regular: £65 a month for 400 minutes (about 200 calls), about 33p a call. Busy night? Extra calls are just 15p a minute, and every extra call is another order
  • Large: £99 a month for 800 minutes (about 400 calls), about 25p a call
  • Large works out cheaper if you take more than about 313 calls a month

Card payments · Stripe

1.5% + 20p
  • per standard UK card payment (2.8% + 20p for premium UK cards)
  • No setup or monthly fees
  • On the £31.60 example order: about 67p

Separate from the above, and it goes to Stripe. stripe.com/gb/pricing

For comparison · Just Eat

14% or 30% + VAT
  • Just Eat's own example on a £20 order: £3.36 commission when you deliver
  • £7.20 when Just Eat delivers

From Just Eat's partner sign-up page, checked 22 Oct 2026. Your own agreement may differ. restaurants.just-eat.co.uk

Prices checked 22 October 2026 and may change. Actual cost per order depends on how long each call takes.

More sample calls: The Brass Haddie (chip shop) · Spice Corner (Indian takeaway) · Pizza Lunetta (pizza takeaway) · Copper Spit Grill (kebab & burger shop)